Waived Therapy Copays and Deductibles During COVID-19 & How Long They Last

Last updated: May 7th, 2020

Many insurance companies are currently waiving copays and deductibles for telehealth; while some are waiving these fees for all telehealth services, others are limited to COVID-19 related treatment only, and many require that the provider use the insurer’s preferred telemedicine platform.

Below is a list of health insurance companies, indicating which companies are waiving copays, coinsurances, and deductibles, and if so, when they will return to regular coverage. Most health insurance companies have not released updates since they first made changes in March, but we're keeping a close eye on the situation and will share updates as we have them!

For the latest information, we encourage you to visit the linked sources, which will take you to the health insurance company's relevant press release.

Please note that specifics vary across plans, especially employer-issued plans.

Cost-Sharing Waivers By Health Insurance During COVID-19


Allways Health Partners

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Blue Cross Blue Shield Association

Blue Cross Blue Shield of Massachusetts

Blue Cross and Blue Shield of Illinois

Blue Cross and Blue Shield of Rhode Island

Blue Shield of California


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First Choice Health

Harvard Pilgrim Health Care



Kaiser Permanente

Magellan Health

Neighborhood Health Plan of Rhode Island


Premera Blue Cross


Medicare coverage

For the duration of the Public Health Emergency (PHE) declared by the Secretary of Health and Human Services, CMS will be making these changes. The main note is that there will no longer be a limit on the originating site -- the place where a client or patient is receiving care. Clients can now temporarily receive telehealth visits in their home, regardless of whether they are located in a rural area.

Waived Cost End Dates

Insurance companies are planning to waive fees until the dates listed below. They will be re-evaluating and updating these dates as the situation progresses.

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