Zencare x The Loveland Foundation Therapy Fund: Information for Clients

Updated February 14, 2025 by Zencare Team.

Zencare is proud to partner with The Loveland Foundation Therapy Fund to support Black women, girls and gender expansive folks seeking therapy.

On Zencare, providers are vetted for top quality care. Use advanced filtering options to narrow your search, watch introductory videos, and book a free initial call to find your ideal therapist!

How to Find a Therapist for Loveland Foundation Therapy Fund Clients

Follow these steps to find a Zencare therapist who accepts Loveland Foundation Therapy Fund vouchers as session payment!

1. Visit Zencare.co. Enter the state in which you are seeking services, and the type of care you're seeking.

2. Open More Filters. Under Clientele, select Loveland Therapy Fund Client.

This step is optional! Please note that some providers may not have indicated that they’re accepting Loveland vouchers. You are welcome to contact any provider about working together and explore payment preferences from there.

3. Narrow your search. Filter by additional priorities, like provider identity, specialty, or in-person or online sessions.

4. Browse profiles. Select any therapist to open their profile. Learn more about their specialties, professional experience, and watch an introductory video to get a sense of their style!

5. Reach out! Contact any therapist directly by submitting an email contact form or scheduling an initial phone consultation.

FAQ for Loveland Foundation Therapy Fund Clients

What do you do once you receive your vouchers?
Once you receive your Loveland vouchers it is time to schedule your first appointment with a therapist. Before scheduling an appointment with a therapist make sure to do the following:

Here is an abridged outline below for next steps.

  1. Selection and Consultation: Choose a therapist from a Directory Partner database and schedule a consultation.
  2. Discuss Payment Options: Confirm if your therapist accepts Loveland Therapy Fund vouchers. Payment method options include Self-Pay or Therapist-Pay. If they accept vouchers, ensure that the therapist has or creates a new Loveland Therapist Portal account for payment of vouchers after each session.
    a. Self-Pay: Therapy Fund recipient pays out of pocket and is reimbursed by the foundation.
    b. Therapist-Pay: Therapist will invoice the foundation directly for all completed sessions.
  3. Registration and Profile Creation: Create your own portal account using instructions shared in your onboarding email. You will also need to send an email invite for your therapist to register to the Loveland Therapy Portal. Your therapist will be prompted to create a new profile or be forwarded if they have an existing one (See bottom of Step #5).
  4. Reconfirm Payment Method: Virtually reconfirm the agreed upon payment method upon registration (can NOT be switched later).
  5. Connect Portal Profiles: Therapy Fund recipient will send a connection request to your therapist within the portal to link accounts. Please be sure to use the same email address that your therapist used to create their portal account. Then your therapist will confirm this request within the portal.
  6. Request Vouchers and Start Sessions: Therapy Fund recipient will request voucher codes from Loveland within the portal. Therapists will create sessions within the portal using these voucher codes. After sessions are marked completed, submit for reimbursement via Self-Pay or Therapist-Pay (within 30 days). Repeat voucher requests as needed, up to 12 vouchers per participant, the maximum number of vouchers we provide.

More information can be found on the Loveland Foundation FAQ page!